Managed IT · Brampton & the GTA

We watch your network so you don’t have to.

Baaz is your IT department on call. Security, servers, backups and phones, handled by one team that spots trouble early and moves fast.

Remote & on-site supportFlat monthly plansBrampton based

What we cover

Baaz means falcon. Sharp eyes on every layer.

Five layers we look after for every client, from the firewall at the edge of your network to the help desk your staff call every day. Swipe through them.

01 / 05
Layer 01The edge

Network Security & Setup

Firewalls, segmented networks and secure remote access, with MFA on every account so a stolen password doesn’t become a breach.

FirewallVLANVPNMFA
Learn more about Network Security & Setup
Layer 02The core

Server Management

Patching, monitoring and capacity planning for on-site and cloud servers, so slowdowns get fixed before your staff notice them.

Windows ServerLinuxVMwareAzure
Learn more about Server Management
Layer 03The safety net

Backup & Disaster Recovery

Automated backups with an offsite copy and scheduled restore tests. A dead drive or a ransomware hit costs hours, not weeks.

3-2-1 backupsRPO / RTO planRestore drills
Learn more about Backup & Disaster Recovery
Layer 04The voice

VoIP Phone Systems

Business phones with auto-attendant, call routing and mobile apps. We move you over and keep your existing numbers.

SIP trunkingNumber portingAuto-attendant
Learn more about VoIP Phone Systems
Layer 05The people

IT Department as a Service

A full IT team on call for less than one hire: help desk, onboarding, vendor management and a yearly IT roadmap.

Help deskOnboardingVendorsRoadmap
Learn more about IT Department as a Service

How we work

From first look to always watching.

Every new client goes through the same four steps, so nothing is missed and you always know what happens next.

Step 01

Assess

We review your network, devices, backups and accounts, and give you a plain-English report of what’s solid and what’s at risk.

Step 02

Secure

We fix the urgent gaps first: MFA, backups, patching and firewall settings, without disrupting your day.

Step 03

Monitor

Our tools watch your systems around the clock, and we act on alerts before they turn into downtime.

Step 04

Improve

Regular check-ins and a yearly roadmap keep your IT matched to where the business is heading.

Why Baaz

IT support that feels like part of your team.

We’re built for businesses that don’t want to think about IT, and want to know it’s handled properly when they do.

We see problems first

Monitoring on servers, devices and the network means most issues are found by us, not by your staff.

One team for everything

Security, servers, backups, phones and the help desk. One call, no finger-pointing between vendors.

Local to Brampton

Remote help in minutes, and someone on-site when a problem needs hands on hardware.

Straight answers

No jargon and no surprise invoices. You’ll know what we did, why, and what it cost.

FAQ

Questions we hear a lot

Something else on your mind? Ask it in the quote form below and we’ll answer directly.

What size of business do you work with?

Mostly small and mid-sized businesses, from a few people to a couple of hundred, across Brampton, Mississauga, Toronto and the rest of the GTA.

Do you offer on-site support?

Yes. Most issues are fixed remotely within minutes, and we come on-site for hardware, cabling, installs and anything that needs hands-on work.

How does pricing work?

Ongoing support is usually a flat monthly fee per user or device. Projects like a phone system or network upgrade are quoted up front. The first assessment is free.

Can you take over from our current IT provider?

Yes. We handle the handover, collect passwords and documentation, and make sure nothing is missed during the switch.

What do you need help with?

We only use your details to reply to this request.